Stakeholder Engagement
Stakeholder Communication Status
GMT adheres to the principles of transparency, integrity, and openness, and continues to strengthen two-way communication with all stakeholders. The Company conducts an annual review of stakeholder engagement and discloses the implementation results in the table below:
- FY2024 Stakeholder Communication Report
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Based on the five principles of the AA1000 Stakeholder Engagement Standard (SES) 2015 edition, combined with the practical experience of each unit, and according to the characteristics of operational activities and industry attributes, GMT comprehensively assessed the dependence, responsibility, attention, influence, and diverse perspectives between stakeholders and the company, and identified six major categories of stakeholders, including: investors/owners, customers, employees, government agencies, suppliers, and the media.
| category | Significance to enterprises | Focus on issues | Communication methods and frequency |
|---|---|---|---|
| client | Customers are crucial to a company's sustainable development, as their needs and preferences drive innovation and improvement. Meeting customer expectations and building long-term trust helps promote corporate social responsibility, environmental and economic sustainability, ensuring the company's long-term survival and growth in the competitive landscape. GMT provides customers with high-precision, high-stability products and excellent service, creating value together with them. | 1. Economic performance 2. Customer Privacy 3. Innovative Research and Development |
Customer satisfaction survey: annually. Customer service hotline: Irregular. Client visits: Irregular. Email: Irregularly. Contact Window: GMT @ GMT .tw(domestic) Sales@ GMT .tw(foreign) |
| staff | Employees are the most important partners for the company's sustainable development. We protect employee rights, provide a good working environment, uphold the value of "learning and doing well together," and are committed to providing employees with opportunities for continuous learning and growth. | 1. Labor Relations 2. Employment Relationship 3. Market position 4. Employee diversity and equal opportunities 5. Training and Education |
Labor-management meetings: quarterly. Company monthly meeting: every month. Student Care Association: Monthly. Foreign colleagues monthly meeting: every month. Employee Welfare Committee: Irregularly. Employee suggestion box: Collect employee opinions at any time. UOF platform: Irregularly. Departmental meetings: Irregular. Electronic notices: Irregular. Education and training: Irregular. Contact Window:bills@ GMT .tw |
| supplier | Suppliers are mutually beneficial partners for GMT , providing stable quality products and excellent services. | 1. Procurement Practices | Supplier evaluation: annually Supplier review meetings: ad hoc Online meetings, phone calls, emails: instant Contact Window:pd@ GMT .tw |
| government agencies | Compliance with the law is the company's primary principle of operation. We will actively cooperate with the implementation of government policies and comply with the laws and regulations of the government and competent authorities to ensure compliant operation and promote the positive development of the company and the industry. | 1. Economic performance 2. Energy Management |
Participate in policy seminars, symposiums, public hearings, and briefings to actively respond to policy needs: on an irregular basis. Maintain communication with relevant units through official documents, meetings, telephone calls, emails, and public information: on an irregular basis. Cooperate with inspections by the competent authorities to ensure operational compliance and stability: on an irregular basis. Contact Window: bills@ GMT .tw GMT acct@ GMT .tw |
| Investors/Shareholders | The company's capital comes from the contributions of shareholders and investors. Protecting shareholder rights and creating stable long-term value returns are important responsibilities of the company's operations. Investors are also an important backing for the company's sustainable development and continuous growth, supporting the company's steady progress and jointly creating long-term value. | 1. Economic performance 2. Innovative Research and Development |
Shareholders' meeting: Held annually to report on the company's operating results and communicate with shareholders. Board of Directors: Quarterly. Functional committees: on an irregular basis. Annual reports and financial statements: released annually or semi-annually. Personal visits and conference calls: on an irregular basis. Important announcements: will be made irregularly. Contact Window:ir@ GMT .tw |
| media | 1. Increased brand exposure and awareness 2. Establish trust and authority 3. Promote sales and conversion 4. Crisis Management and Image Repair 5. Reaching multiple target markets 6. Data-driven marketing decisions 7. Content Marketing and Storytelling |
1. Economic performance 2. Innovative Research and Development |
Sustainability Report: Annually. Company website and social media platforms: Irregularly. Public Information Observation Station: Irregularly. Interviews: Irregular. Press releases: Irregular. Contact Window:md@ GMT .tw |
